Returns Policy

OUR RETURNS POLICY

 

You can return non sale items for a refund within 14 days of purchase. We cannot accept returns on lingerie or swimwear for hygiene reasons. We do not accept returns on any custom made orders. Returnable item must be in there original condition with all tags and associated packaging intact. Please be careful when trying on garments, we cannot refund items that are marked with tans, makeup or cream. Smell of perfume/smoke etc or items where stitching/fabric damaged has occurred as all products are checked before dispatch from our warehouse. All postage cost are non-refundable we do not currently offer prepaid returns all returns are paid for by the buyer. We recommend sending your items back to us using a recorded service. Please note this does not affect you statutory rights.

 

All London Boutique items are custom made and/or made to order for this reason refunds are not acceptable.